PLEASE REMEMBER THIS IS A USED BUT REFURBISHED VACUUM. PLEASE NOTE THERE WILL BE COSMETIC SCRATCHES AS THE PLASTICS HAVE BEEN USED BUT THEY WILL BE POLISHED TO LOOK THEIR BEST. PLEASE LOOK AT THE PICTURES SUPPLIED TO GIVE A IDEA OF THE SCRATCHES.SOME HENRYS WILL HAVE MORE OR LESS SCRATCHES BUT AGAIN THESE ARE ONLY COSMETIC MARKS. All the hoovers go through a refurbishment, cleaning and servicing process. They are completely stripped apart, replace parts and service them. We are here to help, any questions or any problems please message us and we will resolve any queries or issues for you. This item is in the category "Home, Furniture & DIY\Appliances\Ironing & Vacuuming\Vacuum Cleaners". The seller is "doctorhenry1" and is located in this country: GB. This item can be shipped to United Kingdom.